Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and company details when you register.
  • Business Data: Financial records, inventory data, customer information, and other data you input into the platform.
  • Usage Data: Information about how you interact with our Service, including pages visited and features used.
  • Device Information: Browser type, IP address, and device identifiers.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your subscription
  • Send you important updates about the Service
  • Provide customer support
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular backups, and access controls. Each tenant's data is isolated in separate database instances.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate the platform (hosting, email, analytics).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your data for as long as your account is active. After account termination, we retain data for 30 days to allow for data export. After this period, data is permanently deleted from our systems.

6. Your Rights

You have the right to:

  • Access and export your data at any time
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of non-essential communications
  • Withdraw consent for data processing

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie settings through your browser.

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on the Service.

10. Contact Us

For questions about this Privacy Policy, contact us at privacy@ilobytepro.com.